NBC News · Cost of Denial
Military families call out healthcare company
Cost of Denial segment on military families insured through TriWest who say the health-care company failed to deliver the coverage they were owed.
Erin McLaughlin’s report for NBC News’ Cost of Denial investigation — military families whose coverage is administered by TriWest, and their accounts of delayed and denied care under the TRICARE system.
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Cost of Denial — inside America's health-insurance denials
NBC News' ongoing investigation into health-insurance claim denials — Erin McLaughlin's reports for the series have followed patients fighting for doctor-recommended care and documented insurers' responses.
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Healthcare CEO apologizes for coverage problems
NBC Nightly News report in which a health-care chief executive apologizes to patients for coverage failures documented by the Cost of Denial investigation.
Watch report at NBC News →