NBC News
A.I. chatbots becoming popular but worry privacy advocates
NBC Nightly News accountability report on the AI companion industry — chatbots engineered to feel human — and what happens to the intimate personal data millions of users share with them.
McLaughlin’s report for NBC Nightly News examined the fast-growing AI companion industry — chatbots designed to text and talk like real people, to whom users disclose their most intimate thoughts — and pressed the accountability question privacy experts are raising: where does that information go, and who is responsible for it?
Why it mattered
Accountability reporting on an unregulated industry: privacy experts warn that users' most personal disclosures to companion bots can be stored, analyzed and monetized.
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